Warranty policy

Ezlo Hubs

All Ezlo Secure, Ezlo Plus, Ezlo PlugHub 2, and Ezlo Atoms purchased on or after May 10, 2021 are covered by Ezlo's Smart Home for Life guarantee, which features an industry-leading 3-year limited warranty. Hubs purchased before May 10, 2021 include a 1-year limited warranty. To learn more about our Smart Home for Life guarantee, click here.

Vera Hubs and VistaCam Cameras

Vera Control, Ltd strives to build the very best products possible. Should your Vera Smart Home Controller or VistaCam Camera fail within the first 12 months of ownership, we will repair or replace your unit, free of charge. 

3rd-Party Devices

All other devices purchased from Vera are covered by their manufacturers’ warranties. Please check individual products on www.getvera.com or details.

Support

Extraordinary customer support is the difference between a good smart home experience, and a great one. We take a lot of pride in the passion, professionalism, and personality of our Support Team. If you need a helping hand, they are standing by.

Phone: +1 (866) 966-2272
Email: support@getvera.com

Get Help

http://support.getvera.com/