Warranty policy

We stand behind our products

Vera Control, Ltd strives to build the very best products possible. Should your Vera Smart Home Controller or VistaCam Camera fail within the first 12 months of ownership, we will repair or replace your unit, free of charge. All other devices purchased from Vera are covered by their manufacturers’ warranties. Please check individual products on www.getvera.com or details.


Extraordinary customer support is the difference between a good smart home experience, and a great one. We take a lot of pride in the passion, professionalism, and personality of our Support Team. If you need a helping hand, they are standing by.

Phone: +1 (866) 966-2272
Email: support@getvera.com

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